Older Aussies ‘lack’ confidence with financial technology
It’s not that older Australians lack the capacity to engage with modern banking technology, but that they lack the confidence, a major Australian bank has said. New data from the Commonwealth Bank shows that older Aussies are “increasingly” using technology to stay on top of their finances. However, while the bank noted that this group has “strong ATM usage” and has seen a “big uplift in online banking”, they nevertheless lack confidence. The head of retail sales strategy and projects at CBA, Anna Mankiewicz said: “What we find in our everyday interactions with older customers is that, when it comes to keeping up with the fast evolution of technology, it […]
Digital banking has way to go: neobank Xinja’s Eric Wilson
The way neobanks see it, digital banking has barely scratched the surface, with newfangled banking apps nothing more than digitised versions of analog capabilities. It’s a view strongly endorsed by former National Australia Bank executive Eric Wilson, who is the co-founder of Australia’s first neobank Xinja — a 100 per cent digital bank (presently under construction) that’s designed entirely for the mobile market. Xinja’s submission to the Productivity Commission’s consultation paper on competition in the financial system, lodged yesterday, encapsulates why it stands alone in this country, in contrast to the proliferation of neobanks in countries like Britain (Monzo, Starling, Atom Bank and Tandem), and Germany (N26 and Fidor). Thankfully, […]
The future of FinTech
In case you haven’t noticed, FinTechs (short for financial technology) are moving in fast on the traditional financial services world – or at least they’re trying to. You’ve already been swept up in the FinTech revolution if you use a bank app or contactless credit card chip, pay in Bitcoin, transact with PayPal or take part in crowdfunding or peer-to-peer (P2P) lending. The FinTech movement The idea behind FinTechs is to cut out the middlemen, streamline the process, and give customers a better experience than what’s traditionally been on offer from the banks, which, among other shortcomings, can still take a few days to process a simple electronic deposit. The […]
Australian fintechs well placed as incumbents hook up with one-time raiders
On any given day, the collaboration model increasingly embraced by incumbent institutions and fintech companies means that a major bank will be working with 10-20 fintechs to remove clunky processes that are poison to customers. The narrative five years ago was that banks would crumble in the face of marauding fintech invaders, but trust (yes, it’s still there) and stability have proved to be confoundingly difficult adversaries. Business, though, is nothing if not pragmatic, so it’s no surprise that the battlelines in financial services have been redrawn by the ominous appearance of Google, Apple and Amazon on the horizon. The hope is that incumbency, spiced with a bit of fintech […]
Macquarie has beaten the Big Four to ‘open banking’, which lets customers offer their data to fintech startups
Fintech startups and smaller financial services providers will be able to access data from Macquarie – with customer consent – in a pioneering arrangement known as “open banking” to let them build applications and services around the bank. Open banking allows customers to control whether their data can be passed onto third parties with accounting software, budgeting tools and fintech apps. The idea is that it opens up the market to smaller players and gives customers more choice on financial services. While the government kicked off an independent review on open banking in July, Macquarie has taken the initiative in letting client data flow electronically to third parties through application […]
World’s central banks can’t ignore the Bitcoin boom, BIS says
The world’s central banks can’t sit back and ignore the growth in cryptocurrencies as it could pose a risk to the stability of the financial system, according to the Bank for International Settlements. It said central banks will need to figure out whether to issue a digital currency and what its attributes should be, though the decision is most pressing in countries like Sweden where cash use is dwindling. Institutions need to take into account of not only privacy issues and efficiency gains in payment systems, but also economic, financial and monetary policy repercussions, the BIS said in its Quarterly Review. The analysis comes at the end of a rough […]
Westpac creates data accelerator
Westpac Banking Corp has created a “data accelerator” to build new technology businesses from anonymised data sets, and will offer access to it to institutional banking clients seeking to turn data into assets. FUELD, which has been set up in partnership with Stone & Chalk, will provide early-stage start-ups access to the Data Republic data-sharing platform. Westpac’s venture capital fund, Reinventure Group, is an investor in Data Republic. The accelerator will be run by the former CEO of Fishburners, Murray Hurps. Macgregor Duncan, Westpac’s co-head of business development, said start-ups which could emerge from the program may examine new credit models and applications for algorithmic real-time property valuations. Start-ups will […]
ASIC’s Greg Medcraft says traditional bank accounts may be obsolete in a decade
Bank accounts could become unnecessary within the next decade because central banks will create digital currencies and allow customers to hold deposits directly with them, predicts Greg Medcraft, chairman of the Australian Securities and Investments Commission. The issuance by central banks of digital versions of their fiat currencies onto distributed ledgers would lead to widespread disaggregation for commercial banks, which would be forced to fight much harder to attract funding alongside market-based funds in a radical upheaval of financial markets. Banks and policy makers should be studying the ramifications for the Australian economy given central bank-issued digital currencies could start to appear globally in the next five to 10 years, […]
