- Australian FinTech has a strict ongoing commitment to ensure any editorial content published relates purely to financial technology or ‘fintech’ as it’s known, and that all articles, images and any other content is factually accurate, contains balanced and unbiased views and the journalism is ethical without racism, sexism or any other bias.
- Australian FinTech’s goal is to consistently provide positive and engaging fintech-related content that does not defame or embarrass individuals, groups and/or companies.
- To keep the high-quality and integrity at Australian FinTech, the Australian FinTech CEO vets each and every news item and/or press release before being published to ensure that the news is fintech-related. No articles are published without the CEO’s approval.
- Since July 2015, Australian FinTech has produced a high-quality news website relating predominantly to local, state and national fintech-only related news. Occasionally we also report on major topics from overseas happenings in fintech that we believe the Australian industry should be kept abreast of.
- The Australian FinTech editor/CEO is responsible for ensuring that all contributions fit within our values and ethics as outlined above.
The Australian FinTech editor/CEO approves every article, image and any other content before being posted on AustralianFinTech.com.au and/or distributed across our social media channels.
- Should a claim arise of any bias in any articles published by Australian FinTech, the editor/CEO will investigate immediately. If there was an element of bias in an editorial piece, an apology and rectifying or balanced view will be published immediately on AustralianFinTech.com.au.
- The accountability ultimately lies upon the independent owners of Australian FinTech to ensure the above procedures are adhered to and the high standards of accuracy and balance produced by Australian FinTech over the years are maintained.
- Australian FinTech has the discretion to omit any content or contributions that do not fit within the above strict guidelines. This is carried out on a continual, weekly basis.
At Australian FinTech, we take complaints from our readers, contributors, business partners, members, sponsors and/or advertisers very seriously.
Australian FinTech’s policy is to address such complaints as quickly and efficiently as possible and perform in such a way as to provide a fair and equitable outcome to all parties. Should Australian FinTech receive a complaint through any channel (website, email, social media etc), the complaint is immediately directed to the CEO of Australian FinTech, outlining the details of the complainant and the complaint. Australian FinTech aims to resolve all complaints as quickly and efficiently where possible, with the intention of appeasing the customer as an end goal. Should a resolution not be possible, Australian FinTech will direct the complainant to our disclaimer page on AustralianFinTech.com.au.
Complaints can be sent to the CEO of Australian FinTech at [email protected]