NAB-owned UBank launches robot to sell home loans
In a first for an Australian bank, NAB-owned UBank has launched an artificial intelligence “chatbot” for home loans. Using IBM Watson’s supercomputer technology, it aims to reduce the time it takes to complete an application for a home loan, by providing real-time answers to questions that is available 24/7. Called RoboChat, it has been trained using data collected from customer questions and will continue to learn as more customers engage with it, becoming smarter and more user-friendly over time. Users ask it questions such as “what term do you offer on home loans” and “do you offer redraws and how do they work”, with RoboChat offering on-the-spot help. A handful […]
A UBank co-founder has joined Australian fintech startup Tyro
Tyro, the first-ever fintech startup to get an Australian banking licence, has continued on its high-powered recruitment spree, nabbing financial industry veteran Natalie Dinsdale to its leadership team. Dinsdale, who was one of the founders of NAB’s online-only brand UBank, has been appointed Tyro’s head of brand & marketing. “Tyro is one of Australia’s most remarkable growth stories, and the opportunity to be part of an organisation dedicated solely to giving SMEs a better deal is incredibly exciting,” she said. While Dinsdale has been involved in the high-profile launch of Virgin Money’s mortgages business and was a part of Bankwest’s push into the east coast, her latest gig was leading […]
How UBank’s FinTech culture enables Agile to thrive
Some organisational cultures can find it difficult to adapt to an Agile mindset. Central to adopting an Agile approach is emphasising visibility and transparency. This includes making everything (including bad news) visible across the entire organisation. It also means prioritising face-to-face communication. Finally, open team reflection is critical to identifying where things went wrong and how they should improve. One organisation that has done this successfully is online bank, UBank. Bulletproof was engaged by UBank in July to provide Agile coaching for ten weeks across four product teams in its digital division. The bank – which says it operates more like FinTech with a banking licence – wanted to improve […]
Major Australian fintech Tyro just hired the UBank founder as its CEO
UBank founder Gerd Schenkel has been hired as Tyro Payments’ new CEO to build the fintech company’s next-generation bank. Schenkel has been hired by Tyro, Australia’s fast-growing nextGen banking institution, to run an ambitious growth plan and a strong public advocacy campaign. “When someone of Gerd’s talent becomes available you grab the opportunity with both hands,” says current CEO Jost Stollmann. “Now that Tyro has a bank licence and $100 million in new capital, Gerd joining the Tyro team as new CEO is the last piece needed to deliver very strong growth in the years ahead.” Stollmann, the company’s largest shareholder, will continue as a full time executive director. Gerd […]
UBank opens door to start-ups
Lee Hatton, the new chief of National Australia Bank subsidiary UBank, has opened the door to partnering with financial technology start ups to enter the small business market, as she eyes longer-term growth opportunities… Source: The Australian news
Regchain’s ‘Stryd’ app is unlocking the power of the Consumer Data Right for mortgage brokers and borrowers
Regchain leverages this Open Banking data for its Stryd Product Repository, a real-time product and pricing database.
How open banking data is driving fintech innovation
At the 10th Annual FinTech Summit held in Sydney on Thursday, 12th October 2023, Dr John Harrison from Envestnet | Yodlee hosted a panel discussion with expert guests Simone.
