Fiserv open banking survey shows emergence of strategic focus
Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced the results of a survey revealing insights into the implementation of open banking initiatives by banks in the U.K., Poland, France and Australia. To date, banks have primarily focused on compliance, with only 42 percent of respondents (and just 24 percent in Australia) saying their strategy for open banking goes beyond day one. However, some banks are beginning to leverage open banking for strategic initiatives such as improving customer service. Banks are united in the belief that open banking will have an impact on financial activities, with 67 percent expecting at least a moderate impact, […]
Banking royal commission drives investment in open banking, regtech
Within minutes of National Australia Bank CEO Andrew Thorburn entering the witness box at the banking royal commission on Monday morning, he was riffing about Uber and Snapchat. These sorts of apps have fundamentally changed customers’ expectations of banks, he said, forcing banks to lift investment in new technology. “I think the expectations of having new products and services out in the market quickly to cater for increasingly granular subsets has created the expectation that we can move faster,” he said. “And yet if you’re not investing in new and modern technology enough, your technology systems can’t keep up with it.” It’s been rare for the Hayne inquiry to tread […]
Fintech disruption threatens wholesale payment revenues
Banks with large wholesale payments and cash management operations must innovate to avoid being ousted by disruptors. Wholesale payments and cash management (PCM) is a rapidly growing area, but existing players are under threat from technological disruption and must innovate in order to survive, according to a report by management consulting firm Oliver Wyman. In ‘Wholesale payments report: Disrupt from within’, the consultancy argues that banks must look closely at the strategies adopted by challengers and make changes to their legacy systems in order to defend their turf. “We see up to $175 billion (70% of revenue pool) in revenues at risk for incumbents,” writes Ronan O’Kelly, partner at Oliver […]
Australian-founded fintech firm Ignition Advice finalists in the 2018 Banking Technology Awards
The Banking Technology Awards have announced the finalists for 2018, including Ignition Advice as a finalist in the category Best Use of IT in Private Banking / Wealth Management. The Awards recognise excellence and innovation in the use of IT in financial services worldwide, and the people who make it happen. “This is an exciting time for Ignition as our international business is developing and our reputation is growing at a rapid rate. To be a finalist in a respected and highly competitive global event such as the Banking Technology Awards recognises Ignition as a rising global player in the fintech space.”- Manish Prasad, Group CEO, Ignition Advice. Ignition is […]
Will Australians trust startups with their money as the cashless economy takes hold?
F5 Networks today announced new research showcasing that while Australians are moving towards a cashless economy, they remain divided when it comes to the future of payments. The study, The Changing Face of Payments & The Rise of the Cashless Economy, revealed over a third (34%) of Australians wouldn’t trust a startup with their money despite 58% of people using digital banking apps today. The F5 research explores the intersection between traditional and digital transactions with 60% of Australians indicating their behaviour will be guided by security. This builds on F5’s earlier Curve of Convenience survey, where 63% of Australian respondents emphasised valuing security over convenience. Jason Baden, Regional Vice President, AN/Z of F5 Networks commented, “With a major shift to […]
Bank gets on board with more digital wallets
A non-major bank has announced that its customers will be able to make payments using Garmin Pay. MyState Bank has added the ability for customers to use Garmin Pay, which functions as a digital wallet and fitness monitor, to make contactless payments. The non-major bank said that it expects a 200 per cent increase in customers using digital wallets by 2020, and that it already allows customers to use Apple Pay, Google Pay and Samsung Pay. “These services could easily overtake the use of credit cards by 2022,” MyState CEO Melos Sulicich said. The non-major bank said that it recognises that security concerns are the “biggest obstacle” hindering mass adoption […]
Banks should watch out – the fintech era has barely begun
There’s an endless stream of news about open banking and challenger banks, while the traditional finance sector watches on with a mixture of admiration and suspicion. Banks have come under attack, not only from the hype-machine, but more meaningfully from startups. Traditional finance providers that assumed they could weather the technology storm on reputation alone are quickly being proved wrong. None of the old guard is safe, because the fintech revolution is not a revolution at all. It never has been. “Fintech” is not a moment of traumatic change that will pass; it is an evolution that will sweep away the companies that do not evolve. And if you think […]
Heritage Bank offers new payment service
Heritage Bank customers now have more payment options at their disposal, following the introduction of a popular service. The bank has introduced Samsung Pay, which means customers can use a compatible Samsung device to make secure purchases in-store in Australia and across the world. Heritage Bank CEO Peter Lock said the bank was thrilled to introduce another contactless payment option for its customers. “We’re delighted to build on our expertise in the digital payments space by launching Samsung Pay at Heritage,” Mr Lock said. “Our customers are looking for quick, convenient and secure payment options, particularly those that allow them to use devices they already own. “When making purchases using […]
