Mortgage group’s “mortgage hell” billboard above CBA
Online mortgage startup HashChing is advertising with a billboard above a Commonwealth Bank of Australia (CBA) branch. The home loan marketplace has launched a campaign against the big banks, which includes this billboard in the Melbourne CBD. The slogan reads, “Our brokers will go to mortgage hell, so you don’t have to”. Mandeep Sodhi, CEO of HashChing, said the new billboard made light of the fact that applying for a mortgage or refinancing an existing one can be quite an onerous experience. He added, “By positioning this billboard above a CBA branch, we’re encouraging the 80% of borrowers who are currently with a big four bank to find a better […]
How AI is becoming an asset to the finance industry
As AI transforms an increasing number of domains, players in the finance industry are moving fast to keep pace. While many people are aware of the term artificial intelligence (AI), this is largely in relation to the more extreme use-cases of AI such as flying cars and Sophia the AI robot. Yet, much of our contact of AI – and our understanding of it – revolves around products that affect our everyday lives as consumers. An example of this is within the finance industry. Many key players are leveraging the power of AI to improve their services. Here are three ways AI is disrupting the finance industry: Customer service chatbots […]
Banks face a bigger threat than rival banks as customers seek best experience
Innovation and media specialist Tom Goodwin had some pertinent advice for companies, big and small, during a recent visit to Australia from New York. If banks think they are competing with other banks in terms of the functionality and appearance of their app, they are wrong. Ditto for airlines if they believe they are in competition only with rival airlines. In an increasingly connected world, argues Goodwin, consumers’ expectations are being set by the best experience anywhere. He says: “Increasingly, when we experience something amazing, it sets the bar for everyone. You get off the plane in Shanghai and you can see your Uber driver’s face and his name and […]
Moneysoft calls on financial planners to help clients understand their expenditure following Royal Commission revelations
Financial planners need to broaden their role and help clients understand their household expenses in the wake of the Royal Commission’s damning revelations. Australian households have racked up record levels of debt as interest rates have been cut to historic lows in recent years, but the Commission heard that most lenders still over-rely on the poverty-level HEM benchmark that underestimates true living costs. “The Financial Services Royal Commission has raised many disturbing issues across the banking and advice industry. It will inevitably lead to widespread and much-needed reform,” said Moneysoft CEO Peter Malekas. “However, we shouldn’t wait for the final report in 2019 to reassess as an industry, what we […]
Big bank-backed Beem It launches Aussie payments app
The Commonwealth Bank of Australia (CBA), the National Australia Bank (NAB), and Westpac in October announced that they would be joining forces to create Beem It, an organisation focused on payments, but behaving like a startup. While the project has been in the works for a few months, Beem It quietly launched in both the Apple App Store and the Google Play Store earlier this year, allowing the use of the app since the beginning of May. The app enables sending and receiving money, with an interface reminiscent of a social media app. “We’re going to do pay, request, and split better than anyone else does in the market,” Beem […]
How the bank can beat fintechs
According to the Millennial Disruption Index, 71 per cent of young people would prefer go to the dentist than listen to their bank. Perhaps even more worrying for the banks is that 75 per cent would prefer to access their financial services from start-ups. It is not just the younger generation that feels this way. According to research from TransferWise’s Future of Finance Report 2017, Australians of all ages are among the most likely to seek alternatives to the mainstream banks. We’re also early adopters of fintech solutions. The same report revealed that 53 per cent of Australians already use an alternative financial service provider (one that’s not part of […]
PayWave: Australia will soon be ‘entirely cashless’
Cash could become a distant memory as soon as 2026, according to startling new predictions from experts. According to data from the Reserve Bank of Australia (RBA)’s ongoing Consumer Payment Methods survey, the percentage of cash payments in the country plummeted from 69 per cent in 2007 to just 37 per cent in 2016. A projection of that data by comparison site finder.com.au has revealed that if the current trend continues, physical cash could vanish in Australia as soon as 2026. It’s even earlier than the predicted expiry date of ATMs, with an analysis of RBA statistics by finder.com.au showing they could disappear from our streets by 2036. Finder’s money […]
Australian charities adapt to cashless society with arrival of Apple Pay
The charity sector needs to adapt to a world without cash, according to the CEO of Cancer Council Australia, which is set to be one of the first Australian charities to use Apple Pay. ANZ announced on Tuesday that Donate with Apple Pay would be available on its Shout For Good fundraising platform, providing more than 60 of its aligned charities with an “easy and secure way to offer digital payments”. Apple Pay allows Australians to donate to charities through their mobile phone, or online, and eliminates the need to enter billing and contact information, create an account or fill out long forms to check out. Cancer Council Australia will […]
