Key AI debate at Future of Financial Services 2023

Key AI debate at Future of Financial Services 2023

In the current tight economic environment, technology companies have to sharpen their investment focus to avoid distractions, and the question being asked at this year’s FST Media Future of Financial Services Sydney conference is whether Artificial Intelligence will ultimately be a distraction for some.

The conference, to be held on the 10 and 11 August in Sydney, will traverse the level of AI investment in Australia, the companies leading the charge with respect to innovation and those for whom it may ultimately prove to be a distraction.

The broader discussion of investment priorities will take place alongside examining the regulatory framework evolving around the roll-out of AI in Australia and the obligations this will impose on service providers and their clients.

Commenting on the conference content, FST Media chief executive Aron Kunaseelan said one of the key objectives was establishing and nurturing a comprehensive digital ecosystem within Australia’s Financial Services sector. Fostering collaboration among 1000+ industry players, including financial institutions, fintech firms, regulators, and technology providers.

The conference will traverse the following topic areas:

  • Digital Transformation
  • Payments Revolution
  • Customer Experience (CX)
  • Cloud Transformation
  • Robotic Process Automation (RPA)
  • Process Mining
  • Artificial Intelligence (AI) and Machine Learning (ML)
  • Data Analytics
  • Open Banking

The key themes of the conference are:

  • Sustainability – Importance of digital leadership in sustainable performance.
  • Reposition for Agility at Scale – Ability to swiftly pivot technologies, cultures, and team structure as required, aka composability.
  • Financial Literacy – Current and future use of management of money.
  • Digital Ecosystem – Increasing competition and innovation through partnerships.
  • Generative AI – Advancements in generative AI, its experimentation in FSI, and the need for guardrails.
  • Payments Revolution – Macro-trends are shaping the Future of Payments from CDBCs, cross-border payments, and open data.