CBA accelerates digital banking innovation
CBA to launch a flurry of digital banking services in coming months including a tool that will identify $150m each year in unclaimed benefits for customers
Look Who’s Charging recognised for innovative use of data in defining best practice banking & finance
Look Who’s Charging won the award for the ‘Best Use of Data’ at the 2019 RFI Group Australian Banking Innovation Awards
HSBC Australia signs Flamingo AI to build virtual assistant
HSBC Bank Australia is poised to deploy a virtual assistant for frequently asked questions and ‘knowledge retrieval’ after partnering with machine learning play Flamingo AI.
NAB’s move signals digital wallets are ‘the future’ of payments in Australia
NAB has become the third big four bank to offer Apple Pay, further cementing cardless payments as a major development in Australia’s financial landscape.
Neobank reimagines broker experience
86 400’s Melissa Christy explained, “The focus has been on doing something really different in the broker space that’s just not there at the moment.”
UBank here to disrupt banking forever
UBank has a mandate to disrupt banking for good and to do so they have placed technology at the forefront of the customer experience.
Westpac out in the cold as Apple Pay arrives for NAB customers
Westpac is the last remaining big Australian banking institution not to offer Apple Pay after NAB announced that the service had gone live for its customers
Banks still stalling real time payments: RBA
Big banks clinging to their legacy payments and IT platforms are continuing to stymie tangible benefits to consumers and business
