Bluestone Home Loans’ brokers reap digital revamp rewards
Bluestone Home Loans has introduced NextGen.Net’s ApplyOnline Application Centre as a key integration in their newly overhauled digital lending platform.
After undergoing an “evolutionary” transformation, Bluestone’s new digital platform now offers brokers a radically enhanced and streamlined loan submission experience, a host of new digital tools and a faster ‘time to yes’.
“We completely reimagined our core lending capability from application submission, to underwriting through to settlement and beyond,” said Bluestone Chief Technology Officer Jason Barry.
“We brought together world-class partners and the best engineering, products and platforms to create the most transparent, broker-led home loan experience possible.
Implementing a full suite of ApplyOnline solutions, including broker-ordered valuations, the ‘Supporting Documents’ service, the Compliance tab and the Document Verification Service, Bluestone has created a totally digitised and seamless lending experience that empowers the broker to take control at point of sale.
According to Bluestone Home Loans CEO Campbell Smyth, Bluestone’s distinctive approach to product, speed, service and flexibility enables it to offer “some of the quickest turnaround times to unconditional approval in the market”.
Significantly, Bluestone’s new digital platform enables them to deliver even better service levels and an enhanced broker experience.
“We can now give brokers visibility of their application as it travels through the process rather than them having to reactively contact us to find out what is happening,” said Bluestone’s Group Head of Lending & Credit Risk Colin Jepson.
“Bluestone were very decisive in ensuring they deliver the best experience for brokers and first-class settlements while facilitating the fastest possible ‘time to yes’. We’ve helped streamline the process for brokers and their assessment team and they appreciate the enhanced analytics we provide,” said NextGen.Net Customer Account Manager Steven Hudson.
“The mindset we have is about continually improving,” said Barry. “We’ve assembled a team of industry-leading partners, we have a hyper-engaged business and we’re now in a position to react to new opportunities and market demands.”
“NextGen has given us a platform that we can build on.”
Bluestone’s revamp roadmap for the future is ongoing, with upcoming updates to include the introduction of electronic signatures and a comprehensive credit reporting integration to reduce document requirements and help fast track application assessment.
