Xero partners with Coveo to empower small businesses with machine learning

Xero has partnered with Coveo to empower small businesses with new functionality on its app marketplace search, powered by machine learning.

Coveo is an enterprise SaaS platform that is driven to help small businesses to find the right apps to suit their needs.

Xero’s app marketplace connects to more than 800 third party apps. The new capabilities provide suggestions based on a small business profile when they are logged into Xero, as well as an improved search toolbar with popular apps and quick links.

The new search functionality is enabled by Coveo’s recommendations engine, which uses machine learning to understand what apps will best suit a small business based on the information they have input.

Xero executive GM of Ecosystem Nick Houldsworth says, “We’re passionate about getting apps into the hands of more small businesses, with those that connect to apps more likely to see increased revenue and greater business efficiency.

“We’ve seen a 50% increase in people searching for cash flow apps from February to April this year, so we know making it easy to access the right technology is more important than ever.”

Xero has an established relationship with Coveo, which also powers the search on Xero Central a one-stop support resource for small businesses, accountants and bookkeepers means Xero will be able to offer users a more connected experience.

According to Xero, it will eventually enable customers to view Xero support articles in app marketplace searches, and app marketplace recommendations in Xero Central.

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Source: Xero partners with Coveo to empower small businesses with machine learning