Valocity accelerates ongoing Australian growth with appointment of Customer Success Dynamos

Valocity accelerates ongoing Australian growth with appointment of Customer Success Dynamos

Leading global Fintech, Valocity Australia, has announced two key executive appointments with Will Ryan as the new Chief Executive Officer alongside Maya Dekanovic as Director of Customer Success.

The dynamic duo, who have worked together for over a decade, bring significant experience in providing technology and data solutions to Australia’s top lenders.


Valocity Founder and Global CEO Carmen Vicelich said, “We’re delighted to have someone of Will’s calibre and experience lead Valocity Australia. With his leadership and track record, we’re excited to have Will onboard to further accelerate this incremental growth phase as we take advantage of our expanding market opportunities. “

Will Ryan said, “Both Maya and I see the success of our customers as central to everything we do. We thrive on collaborating to provide innovative solutions to market challenges and delivering significant value through trusted partnerships. We have been privileged to work with fantastic team members, partners and incredible customers and now look forward to joining the innovative team at Valocity to continue the drive to digitise processes across the property ecosystem.”

Joining alongside Will Ryan as Valocity’s new Client Success Director is Maya Dekanovic. “Maya is an extremely customer focused and well networked business professional with an outstanding record of building long term client relationships. Both exhibit the customer obsessed values we embrace at Valocity,” Ms Vicelich added.

The power duo joins as Country Manager, Mark Nassif, steps aside after three years into a project advisory role in order to spend more time with his family. Valocity recently made headlines as it announced an exclusive partnership and data deal with Real Estate Industry Partners (REIP) to deliver a new digital workflow for Real Estate Agents called REIP Nexus. The strategic partnership empowers the property ecosystem to make the most informed and timely decisions for their customers and deliver efficiency and automation through the new digital workflow. The partnership includes exclusive use of the REIP unsettled property data sales in real time data feeds to super charge industry solutions including the Valocity’s Automated Valuation Model and deskval products.