Sandstone Technology and Chetwood Bank awarded IBSi Digital Banking Award 2025 in the Customer and Program Impact category
Sandstone Technology, in collaboration with Chetwood Bank, announce that they have been awarded the IBSi Digital Banking Award 2025 in the Customer and Program Impact category.
The award recognises the outstanding success of Chetwood Bank’s digital savings platform, delivered in partnership with Sandstone Technology. After a swift deployment which took less than seven months, Chetwood’s customers are now fully onboarded onto their new digital banking platform, with full automation of onboarding checks. Furthermore, the Bank has seen an impressive 39% increase in customers transitioning through the application journey and opening a savings account.
With over 100 nominations and more than 20 technology vendors competing across five categories, this year’s IBS Intelligence Awards were more competitive than ever. Winning amidst such strong competition highlights the strength of what a solid technology partnership can achieve when the two organisations are aligned across execution, customer experience and the transformative objectives for the business.
“At Sandstone Technology, driving real-world impact for our banking partners is at the heart of everything we do,” said Jennifer Harris, Chief Customer Officer at Sandstone Technology. “This award is a testament to the incredible collaboration between Sandstone Technology and Chetwood Bank and what an aligned vision can achieve when there is mutual understanding and respect across our teams.”
Nikhil Gokhale, Director – Research & Digital Properties at IBS Intelligence said, “Congratulations to Chetwood Bank and Sandstone Technology for winning in the Customer & Program Impact category at the 2025 edition of the IBSi Digital Banking Awards. Their efforts in creating meaningful, personalised digital experiences have delivered real value to the customers. This recognition is a strong validation of their program’s tangible success and customer-first mindset.”
“We’re incredibly proud to have won this award in partnership with Sandstone Technology. From the outset, our teams were united by a shared vision — to deliver something truly impactful for our customers, and quickly. This recognition is not just a celebration of the result, but of the collaboration, agility, and innovation that made it possible,” said Carly Morris, Head of Savings at Chetwood Bank.
