LAB Group and Whiteoak partner to digitise investor onboarding
LAB Group have announced its latest partnership with Whiteoak, marking the successful implementation of LAB’s digital onboarding and customer lifecycle management (CLM) technology to support investor onboarding for the Whiteoak Growth Fund II.
Whiteoak Growth Fund II is Whiteoak’s flagship investment vehicle, focused on accelerating the growth of high-potential, privately held Australian companies. Through this partnership, LAB Group is streamlining the end-to-end onboarding process for both financial advisers and direct investors, helping Whiteoak scale its operations while maintaining the highest standards of compliance and investor experience.
The LAB digital onboarding framework has been tailored to Whiteoak’s specific requirements for the Growth Fund II, automating key steps in AML/CTF compliance, KYC verification, and account creation. Investors and advisers benefit from a fully branded, intuitive digital experience that simplifies data capture, document submission, digital signing, and consent processes – enhancing engagement and accelerating time to investment.
Nick Boudrie, CEO of LAB Group, said, “We are thrilled to be supporting Whiteoak with their fund engagements. Our digital engagement technology is purpose-built to handle complex investor onboarding scenarios across multiple channels, and this partnership demonstrates the power of automation and intelligent workflows in delivering a secure, scalable and seamless experience for both advisers and investors.”
This deployment continues LAB Group’s momentum in transforming how investment managers onboard and engage their clients, using regulatory technology to drive operational excellence and regulatory assurance.
Raymond Tay, Operations Director of Whiteoak, added, “LAB Group is an integral partner in our investor on-boarding process, and we are pleased to be working with them in conjunction with common third-party service providers to enable a streamlined customer application and on-boarding experience.”
