Bluline Technologies solves a persistent challenge in banking—customer remediation. Traditionally, remediation has been slow, manual, and error-prone, exposing financial institutions to compliance risks, regulatory scrutiny, and reputational damage. Banks rely on resource-heavy processes that are inefficient, costly, and unable to scale, often delaying resolution by months or even years.
Regulatory bodies such as ASIC and APRA mandate accurate, timely remediation, and failures to meet these obligations result in penalties and financial losses. As remediation volumes grow, banks face mounting pressure to improve efficiency while ensuring compliance.
Bluline’s end-to-end automation platform transforms remediation by eliminating manual inefficiencies and embedding compliance into every step. The platform identifies impacted customers, automates financial calculations, ensures seamless payment execution, and provides audit-ready reporting. By reducing remediation timelines from months to weeks, it enables banks to meet ASIC RG277 standards, significantly reduce costs, and restore customer trust.
The impact is substantial. Tier 1 banks using Bluline have processed over $60 million in automated remediation payments, cut annual remediation costs in half, and doubled output within the first year. Reducing costs to the bank by $51 million and scaled remediation output by 600 percent while maintaining accuracy and compliance. Faster resolution times have also improved Net Promoter Scores (NPS), reinforcing customer confidence.
Bluline is one of the first to market to provide a future-proofed, scalable solution that ensures banks remain compliant, efficient, and customer-focused.
Bluline Technologies were also awarded the Regtech Associations ‘Regtech Start-up of the Year for 2025’.
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