ASIC tightens the lens on vulnerable customers: Why lenders can’t afford to fall behind in hardship support
ASIC hardship review 2025 is a wake-up call for lenders. The review found that 40% of customers who received hardship assistance returned to arrears soon after — proof that outdated processes are failing vulnerable customers and putting compliance at risk. Hardship support and complaints handling are no longer side tasks. The ASIC vulnerable customer review 2025 makes it clear they are now central to how your organisation is measured on fairness, transparency, and customer care. If compliance is something you dust off only when the regulator calls, you’re already behind. Manual fixes, patchy follow-ups, and one-size-fits-all approaches might have scraped through before; today, they risk public headlines and regulatory action. […]
Export Council of Australia and WorldFirst announce strategic partnership to boost cross-border SME growth
WorldFirst and the Export Council of Australia announce a strategic partnership to empower cross-border SMEs in Australia to navigate international markets.
Leann Jones named Fintech and Banking Leader of the Year
Nimo Industries’ CEO Leann Jones has been honoured with Fintech and Banking Leader of the Year at the prestigious 10th Annual FinTech and Banking Awards.
Banjo Loans to host webinar on why mindset matters for business owners
With mental strain at an all-time high for small to medium enterprise (SME) business owners and their financial advisors, waiting to see what happens isn’t always an option. Leading non-bank lender, Banjo Loans understands the pressures that stress can create for SMEs. To help increase awareness around the often-hidden mental load that comes with running or providing financial advice and support to an SME business, Banjo Loans is hosting a free webinar, which aims to offer practical strategies to support SME business leaders regain control, clarity and connection before stress sees them reach their breaking point. Commencing at 11am AEST on Tuesday 29 July, the webinar will explore how managing […]
Scalare Partners acquires tech startup hub and accelerator Tank Stream Labs for $5.5 million
Scalare Partners have announced the acquisition of tech-focused workspace and business service provider Tank Stream Labs.
Frollo launches Open Banking-powered portal for mortgage brokers
Frollo launch Frollo for Brokers, a transformative online portal designed to empower brokers with easy access to verified account statements and financial data.
How to make the most of funding your franchise – a broker’s perspective
The Franchise Council of Australia and FRANdata shows that, as of March 2025, many franchise business owners report feeling the strain.
Australian card payments market to grow at 6.3% in 2025
The Australian card payments market is projected to reach AUD1.1 trillion in 2025, growing at 6.3% compared to the previous year.
