ANZ tech chief heralds its Apple advantage in bank tech revolution

Australia and New Zealand Banking Group’s top technology executive has claimed its decision to move ahead of its big four rivals with Apple Pay has led to big advantages in both customer and skilled staff acquisition as it seeks to position itself as a bank that operates like a tech giant.

Speaking with The Australian Financial Review after addressing a Trans Tasman Business Circle lunch event in Sydney on Friday, ANZ’s group technology executive Gerard Florian said he was surprised that no other of the big four banks had sacrificed a slice of payment revenue to sign on with Apple Pay, and that ANZ was delighted it took the plunge back in April 2016.

Mr Florian said the adoption of Apple Pay into ANZ’s offering had been its first step in introducing a new agile way of working across the bank’s divisions, which represented a big change in approving and delivering projects more rapidly, and had made ANZ a more attractive employer in a competitive market for tech skills.

He said the methods used to quickly deploy Apple Pay had led to the bank being able to quickly offer Samsung and Android Pay when they became available and that 750,000 cards had now been loaded into one or more of these digital wallets.

It is understood that Apple Pay represents the vast majority of that 750,000.

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Source: ANZ tech chief heralds its Apple advantage in bank tech revolution | afr.com