A Deal a Day: How Lendi Group Tech Innovation is Changing the Broker Game
Lendi Group has unveiled its ambitious vision for brokers at its inaugural group conference on the Gold Coast: a deal a day average.
The target, which is already being achieved by Lendi Home Loan Specialists, will be made possible for the entire Group through cutting edge technology.
The Lendi Platform is currently Australia’s number one online home loan platform bringing together smart technology to streamline a home loan application process with access to over 25 lenders and 2,500 different home loan options.
Within weeks, Aussie brokers will start rolling on to Lendi Group’s technology Platform being used by the Lendi and Domain Home Loan channels which are some of the most productive in the industry, with some of the Platform brokers on track for $100m in lodgements this year.
The Lendi Group Platform also provides class-leading speed, transparency, and simplicity to drive efficiencies in customer ID, Verification, Document uploads to e-sign and more.
The Platform will provide Aussie brokers access to Lendi Group’s trademarked world-first technology Approval Confidence, a real time indication of whether a loan will be approved with nine major lenders, has seen lenders achieve loan to settlement conversions of up to 10% higher than panel.
On the first day of the Conference CEO of Distribution at Lendi Group, Brad Cramb, reflected on the business results achieved since merger and highlighted the ambitions for the Group. Cramb said Lendi Group had a breadth of opportunities simply unmatched in the industry.
In FY22 Lendi Group achieved $33.6B in settlements, 6.3% market share, 35% year on year growth, 1319 brokers and closed out the financial year with 233 stores.
“This Conference is a showcase and physical demonstration of the breadth and depth of investment designed to support our Brokers. We have entire teams and world class technology, all dedicated to helping solve problems and unlock growth.”
Aussie Mobile Brokers who have opted in to the Lendi Platform and associated benefits, are already reaping the rewards of fresh processes with the introduction of two new operating models ‘Associates’ and ‘Client Solutions’.
The highly trained Associates’ teams make first contact with customers to qualify them and assist with loan packaging, to deliver a personalised experience for customers, reduce touch points from inquiry to settlement and nurture lower intent customers.
Since May, 75% of Aussie Mobile Brokers have embraced the new model and have seen a sizeable increase in both lodgement to approval and speed to approval.
Brad Cramb (pictured) said it’s all about creating a Network of the Future, which includes the beginnings of the ‘retail stores of the future’ also evolving.
“All channels and brands continue to focus on innovating, growing and supporting brokers into the future, ensuring we have the assets and capabilities to set new benchmarks in customer experience, and continually grow productivity and efficiency.”
More than 800 brokers from across the country are in attendance at the event.