86 400 announces partnership with global tech innovator BioCatch

Australia’s first smartbank, 86 400, has successfully integrated a new solution from BioCatch, the leading behavioural biometrics company, to provide its customers with enhanced security and protection from fraud.

Using machine learning and advanced behavioural biometrics to monitor elements like device orientation, typing speed and swipe patterns, BioCatch can distinguish suspicious and potentially fraudulent activity from genuine user movements, without adding any friction to the experience.

This world-class technology works silently behind-the-scenes to help to prevent account fraud when onboarding new customers, provides protection against potential account takeovers and phishing scams.

86 400 CRO Guy Harding said, “Our customers love how easy it is to bank with 86 400, including our incredibly fast onboarding experience. Partnering with a fellow tech innovator like BioCatch gives us best-in-class protection from impersonation fraud, without compromising our market-leading experience – particularly our two-minute onboarding for new customers.”

BioCatch has been designed with customer experience at its core and the 86 400 team were able to successfully integrate this world-class technology in just four weeks — a testament to its continued focus on delivering innovative solutions for customers at pace.

BioCatch CEO Howard Edelstein said, “In today’s increasingly digital world, detecting and preventing fraud is more important than ever. Our unique approach and behavioural insights are helping innovators like 86 400 to prevent fraud without getting in the way of the customer experience. We are excited about the future of this partnership and the potential to expand BioCatch’s protection throughout the entire customer experience.”