Fintech should make advice ‘enjoyable’
A software integration firm has highlighted how technology should be about making the client experience of advice more “enjoyable” as well being agile to constantly changing adviser needs. At a media roundtable in Sydney yesterday, YTML director Terri Ho said a lot of emotion is attached to financial advice, however it tends to become really dry and go down to the numbers. Further, she said that a lot of the time, trust is more important for the client and that it’s those emotional aspects that clients are looking for. “We have to make advice enjoyable. We have to make the experience of receiving advice enjoyable. And it’s certainly not enjoyable,” […]
AstuteWheel launches new Astute Insurance Planner solution
AstuteWheel has today launched its latest fintech solution, Astute Insurance Planner, which enables advisers to provide better risk advice more efficiently. The solution, which reduces the time taken to prepare risk advice to about an hour integrates three FinTech software systems to provide one seamless solution. It includes an online mini fact-find and risk needs analysis calculator, created by AstuteWheel; a risk research and quoting tool, which is an integrated OmniLife App; and a Workflow, Statement of Advice wizard and CRM provided in Seido. Seido is an integration hub designed by YTML to solve the connectivity challenges advice businesses face when delivering advice. Hans Egger, Managing Director of AstuteWheel, said, […]
Advice documents still not clear, concise and effective
Many clients are simply not understanding the advice being presented in Statement of Advice (SoA) documents, because they are still not clear, concise and effective, according to leading fintech, YTML. Over the past three years YTML, which provides a number of advice technology solutions, including a paraplanning service, has seen over 50 different SoA templates. “Over 80 per cent of these were over 40 pages long,” said Terri Ho, YTML’s GM of Advice. “The longest I have seen is 130 pages.” Ms Ho said the advice in many SoA documents isn’t being presented in a succinct way to clients – the information lacks clarity, there is too much jargon […]
Partnership needed to make fintech ‘magic’
Technology itself is not a solution but requires collaboration to achieve strong user outcomes, says advice-focused fintech entrepreneur Kevin Liao of YTML. Speaking at the inaugural Fintech Business Awards in Sydney on Friday, Mr Liao – who was a finalist for the Fintech Entrepreneur of the Year award – said collaboration is key when it comes to providing solutions to financial services clients. “We do not believe technology in itself, is a solution. It requires a partnership between people and technology to create magic,” Mr Liao said. “YTML’s ability to collaborate and solve challenges in the financial services sector set it apart.” YTML, which also was also recognised as a […]
New tech solution for advisers
Fintech firm, Your Technology Made Lite (YTML), is integrating its Highlighter platform technology for advisers’ in-house Excel solutions to boost accessibility and integration with online systems. YTML chief executive, Kevin Liao, said that Highlighter had already been used for advice web apps and automated with an adviser’s existing IP. “Highlighter automates the development of a web app,” he said. “As long as advisers have the flow of data entry organised… we can configure and upload it into Highlighter and convert it into a web app for them. “Advisers, accountants and SMSF [self-managed superannuation fund] specialists have so much capability sitting within their practices, and by partnering with technology solutions such […]
